Privacy policy

CONFIDENTIALITY CHARTER

Nomasei keeps some of your information secure for purposes that are relevant to you.

We use your personal information to enhance your customer experience while protecting your data. Your personal information will be automatically deleted if your Nomasei account has been inactive for 3 years. We will send you an email to inform you of the deletion of your account. At Nomasei, we protect the privacy of our customers and visitors 100%. How do we use your information and why? All the answers are available below. For more information, please contact our customer service department at: hello@nomasei.com

USE OF YOUR PERSONAL DATA

Your identity and your postal and e-mail addresses are necessary for us to send you your orders. We also use this information to send you information by e-mail (updates on your order, delivery information, etc.).
We need your details to detect fraud and protect you against it. Your date of birth is useful to us to protect minors and detect fraud in order to protect you against it.

We use information relating to your gender in order to facilitate your visit to our site and to direct you more quickly to the articles you are interested in.

We also need this information to send you e-mails (newsletters) that are relevant to you.

YOUR PAYMENT DETAILS

Nomasei takes the security of Internet payments very seriously.
Bank details are processed and stored solely by our bank and are never in Nomasei's possession.

USE OF YOUR CONTACT AND PURCHASE HISTORIES

We need your contact information in order to provide you with the best possible service and for our Customer Service to provide you with the best possible assistance. We need your purchase history in order to manage returns and support requests so that we can provide you with the best possible service and respond to any queries you may have.

USE OF YOUR BROWSING INFORMATION

This is information that you give us when you browse our site, such as your IP address, the type of device you use and how you use our site. We need this information in order to improve our site and provide you with the best possible online shopping experience.
Nomasei does not require you to provide this information. In fact, you have the right and the option not to do so, although you may not be able to place an order on our site.

SHARING YOUR INFORMATION

Nomasei does not sell your personal information to third parties (including your name, address, e-mail or credit card information). In order to provide you with the best possible service, we share your information with companies that handle your order such as:
- Warehouses, order preparers, delivery companies and payment providers
- Professionals responsible for operating our site (digital partners)
- Police authorities and fraud prevention agencies who help us prevent fraud.

NEWSLETTERS

If you have authorised us to do so, we will send you newsletters by e-mail to keep you up to date with our latest news and to introduce you to new articles.

You can stop receiving our newsletters at any time. To do so, simply click on "unsubscribe" at the bottom of the newsletter you have received by e-mail. Once you have done this, we will update your profile to ensure that you no longer receive newsletters.

STORING YOUR INFORMATION

We keep your information for as long as your account is active. After 3 years of inactivity on your Nomasei account, we will delete your account and your personal information. Your information is also retained for legal or regulatory obligations, to settle disputes, prevent fraud and abuse or to enforce our terms and conditions.

COOKIES

A cookie is a text file stored by a website on your computer or mobile phone in order to collect data about your browsing on that site.
We use cookies to identify the sections and pages you visit in order to facilitate your browsing and online experience and to improve our services.

YOUR RIGHTS

You have rights concerning your personal information.
Here are the rights you have in this respect. First, you have the right to access the personal information Nomasei holds about you and you have the right to be informed about how we use that information.
If we have false information about you, you can change your personal information directly in your Nomasei account at any time.
You have the right to ask us to delete your personal information or to stop using it in certain circumstances. You can stop receiving newsletters as soon as you wish (simply click on "unsubscribe" at the bottom of the newsletter you have received by e-mail).Finally, if you have any difficulty in exercising your rights, you have the right to contact the Commission nationale de l'informatique et des libertés in France.

Nomasei may make changes to the processing of your data. In this case, we will communicate these changes on our site. If you have any questions or comments about this information, please do not hesitate to contact us. You can contact us at the following address: hello@nomasei.com